Refunds/Exchanges/repair service

    1,Buyer can exchange Human hair wigs or send back the wigs to ask for refund in7 days after the order is delivered,Please view the item description andpictures carefully and ask any questions that you have prior to making any purchase. We strive torepresent all our items in a honest and accurate way,and we are sure that you will be happy with our service and products!

    2,we can repair for free and afford shipping in one month after the order is delivered, we charge for shipping and repairing after the order was delivered morethan one month.

    3.please contact us for returning address,it will be more convenienct is ship by EMS(USPS).

    4.buyer afford shipping cost.5,we have to reject the package if the value is more than $20, because the customduty will be very high and the package is very difficult to pass our custom if so. If you have a problem or the hair color or texture is not what you ordered after receiving the wig unit, You can exchange the front lace wig or full lacew igs in one month after you get the wig and you can send back to us and bearing the return shipping charges. But before you return back, must be ensure the lace front wigs or full lace wigs in the original condition as it was sent to you.If the human hair wigs has been altered in any way, then we cannot do an exchange!

    This includes but is not limited to any of the following: 


    ◆ DO Not Cut the Lace

    ◆ DO NOT Rip or Tear the Lace

    ◆ DO NOT Put any kind of Chemicals on the Wig Unit


    ◆ DO NOT Wear the Wig Unit

    ◆ DO NOT Put Glue or Tape on the Wig Unit


    ◆ DO NOT Put Products on the Wig Unit


    ◆ DO NOT Wash or Condition the Wig Unit

    ◆ DO NOT Dye the Wig not change texture.


    ◆ DO NOT Perm or Put Relaxer on the Wig Unit


    ◆ DO NOT Style or Cut the Hair of the Wig Unit


    ◆ DO NOT Destroy or Lose any of the Original Packaging

    ◆ DO NOT Try to Correct the Problem Yourself Prior to Calling Us Please write "10$" value on the package and "sample of synthetic hair wigs" on courier sheet in order to avoid customs tax (if high value, we can not accept return)

    When exchange or returning,please ship to the address below:for passing our custom and avoiding very high tax please don’twrite value higher than $20,it will be better if you may printthe address with chinese words and paste it on the package: